Key Facts

Corporate Governance

Members of the board

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Ratio (%)
  June 30, 2012 June 30, 2013 June 30, 2014 June 30, 2015 June 30, 2016
No. of people Ratio No. of people Ratio No. of people Ratio No. of people Ratio No. of people Ratio
Board of Directors 11 - 11 - 11 - 12 - 11 -
Outside Directors 7 64 6 55 6 55 7 58 6 55
Non-Japanese Directors 3 27 3 27 3 27 3 25 3 27
Female Directors 1 9 1 9 1 9 1 8 1 9

Officers (Executive Officers and Senior Managing Directors)

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  FY2011/12 FY2012/13 FY2013/14 FY2014/15 FY2015/16
Men 41 23 27 26 27
Women 2 2 2 2 2
Ratio of women (%) 4 8 6 7 7

Board of Directors meetings

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  FY2011/12 FY2012/13 FY2013/14 FY2014/15 FY2015/16
No. of times held 10 11 10 10 10
Average attendance rate (%) 95 97 98 99 100

Client Focused

Caseload at Customer Help Desk Department (Nomura Securities)

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  FY2011/12 FY2012/13 FY2013/14 FY2014/15 FY2015/16
Total (No. of cases) 5,005 5,693 7,010※1 5,540 5,767
Complaints 3,012 3,409 4,023※2 2,537 2,771
Inquiries 1,836 2,119 2,730 2,766 2,749
Opinions and requests 13 23 55 81 128
Other 144 142 202 156 119

1 The increase in the caseload in FY2013/14 was due to a rise in the number of incoming calls and heavy demand on telephone circuits.

2 Of the total, 69 calls were related to the handling of customer information.

Branches that are barrier-free and have AEDs (Nomura Securities)

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    FY2011/12 FY2012/13 FY2013/14 FY2014/15 FY2015/16
Certified universally accessible No. of branch offices 30 30 30 30 33
Wheelchair-accessible toilets No. of branch offices 80 81 78 78 83
Wheelchair-accessible elevators No. of branch offices 54 57 66 66 68
With steps removed from entrances and exits
(with ramps, elevators, or no steps)
No. of branch offices 140 139 129 130 128
With installations to mitigate entrance and exit steps (railings or reduced step heights) No. of branch offices 14 13 13 14 14
Percentage of branches equipped with AEDs (automated external defibrillators) Ratio (%) - - 100 100 100
Percentage of branches with personnel designated to provide assistance to seniors Ratio (%) - - 80 80 80

Results of customer satisfaction surveys at branch offices (Nomura Securities)

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Ratio (%)
  December 2013 August 2014 January 2015 February 2016
Extremely satisfied/satisfied 81.6 81.4 80.9 82.1
Neither satisfied nor dissatisfied 15.7 16.3 16.3 15.1
Extremely dissatisfied/dissatisfied 2.7 2.2 2.8 2.8

Social contribution-type bonds (Nomura Securities)

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  FY2012/13※1 FY2013/14※2 FY2014/15※3 FY2015/16※4
Number of issues 14 11 19 24
Issue proceeds 76,883 95,960 159,145 72,310

ADB Clean Energy Bonds/IFC Bonds

ADB Clean Energy Bonds/ADB Water Bonds/AfDBEducation Support Bond/IFC Bonds/IFC Green Bonds/EIB Bonds

ADB Bonds/ADB Water Bond/AfDB Food Safety and SecurityBond/IADB Bonds/IBRDBonds/IBRD Green Bonds/IFC Bond/IFC Green Bond

ADB Bonds/IADB EYE Bonds/IBRD Bonds/IFC Bonds/NIB Bonds

Dialogue with Stakeholders

Community contribution expenditures

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Amount (Millions of yen) Ratio (%)
  FY2011/12 FY2012/13 FY2013/14 FY2014/15 FY2015/16
Amount Ratio Amount Ratio Amount Ratio Amount Ratio Amount Ratio
Total 1,235 - 1,348 - 1,323 - 1,457 - 1,325 -
Education 582 47.1 556 41.2 604 45.6 530 36.4 562 42.4
Arts, culture and sports 106 8.6 81 6.0 66 4.9 333 22.8 102 7.7
Science and academic achievement 83 6.7 129 9.5 117 8.8 114 7.8 120 9.0
Community contribution 200 16.1 199 14.7 190 14.3 161 11.1 162 12.2
Welfare and health 49 3.9 79 5.8 39 2.9 85 5.8 79 6.0
Environment 43 3.4 47 3.4 84 6.3 34 2.3 29 2.2
Human rights and labor 3 0.2 4 0.2 20 1.5 19 1.3 39 3.0
Disaster relief 71 5.7 88 6.5 78 5.9 68 4.7 56 4.2
Other 103 8.3 171 12.6 129 9.7 113 7.7 176 13.3

Participants and materials in financial and economics education

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  FY2011/12 FY2012/13 FY2013/14 FY2014/15 FY2015/16 Cumulative total
Visiting classes (elementary, junior, senior high schools, universities, teachers)
Since 2008
No. of schools 22 31 56 265 304 731
No. of participants 1,087 1,865 2,825 9,836 9,637 28,470
Finance courses for universities
Since 2001
No. of schools 115 114 112 108 106 1,654
No. of participants 12,000 11,000 11,000 11,000 11,000 217,000
Financial courses for the general public
Since 2003
No. of courses 536 444 531 566 412 7,546
No. of participants 27,839 21,696 23,897 24,712 14,958 380,724
Nikkei Stock League
Since 2000
No. of teams 1,420 1,287 1,484 1,361 1,429 24,500
No. of members 5,741 5,120 5,699 5,167 5,587 97,066
Teaching material for elementary schools
(The Economics Classroom, "The Framework of Society and the Role of Money)*
Since 2008
No. of schools 120 396 227 366 361 3,670
No. of copies 5,000 17,422 14,639 24,170 21,377 282,608
Teaching material for junior high schools
(The t-shirt shop)*
Since 2006
No. of schools 180 387 215 161 79 4,722
No. of copies 17,200 17,326 12,162 15,380 5,928 447,996

The total volume of learning materials donated to elementary and junior high schools by Nomura Holdings

Developing Human Resources Who Respect Diversity

Education and training expenses

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Millions of yen
  FY2011/12 FY2012/13 FY2013/14 FY2014/15 FY2015/16
Total 2,033 2,441 2,515 2,972 2,880
Japan 1,468 1,907 1,978 2,076 2,020
Europe 133 108 81 115 225
Americas 280 233 262 573 426
Asia-Pacific 153 193 194 208 209

Participation in education and training

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  FY2011/12 FY2012/13 FY2013/14 FY2014/15 FY2015/16
Total Aggregate no. of hours 225,184 254,117 406,602 507,639 589,242
Aggregate no. of participants 21,928 22,048 89,657 132,672 211,014
Japan Aggregate no. of hours 169,385 208,087 284,920 333,305 307,295
Aggregate no. of participants 11,965 12,081 12,325 14,398 16,294
Europe Aggregate no. of hours 2,766 1,732 26,117 48,434 137,565
Aggregate no. of participants 977 647 21,822 41,654 62,077
Americas Aggregate no. of hours 7,390 7,204 7,811 15,439 17,589
Aggregate no. of participants 1,182 1,794 5,598 12,255 25,122
Asia-Pacific Aggregate no. of hours 45,643 37,094 87,754 110,461 126,793
Aggregate no. of participants 7,804 7,526 49,912 64,365 107,521

Certain subsidiaries and affiliates were excluded from the number of participants in internal education and training in Europe, the Americas and Asia as the data was compiled based on persons registered through the Wholesale Division's internal training system.

Composition of employees※1

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  FY2011/12 FY2012/13 FY2013/14 FY2014/15 FY2015/16
Total No. of employees 27,168 26,242 26,019 28,672 28,865
Ratio of male employees (%) 62 62 62 62 62
Ratio of female employees (%) 38 38 38 38 38
Japan No. of employees 15,145 15,004 15,062 15,973 16,083
Ratio of male employees (%) 56 57 56 58 58
Ratio of female employees (%) 44 43 44 42 42
Europe No. of employees 4,014 3,618 3,461 3,485 3,424
Ratio of male employees (%) 70 70 71 71 71
Ratio of female employees (%) 30 30 29 29 29
Americas No. of employees 2,420 2,271 2,281 2,449 2,503
Ratio of male employees (%) 74 74 74 74 74
Ratio of female employees (%) 26 26 26 26 26
Asia-Pacific No. of employees 5,589 5,349 5,215 6,765 6,855
Ratio of male employees (%) 66 65 64 61 61
Ratio of female employees (%) 34 35 36 39 39

Ratio of employees by region

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Ratio (%)
  FY2011/12 FY2012/13 FY2013/14 FY2014/15 FY2015/16
Total 100 100 100 100 100
Japan 56 57 58 56 56
Europe 15 14 13 12 12
Americas 9 9 9 9 8
Asia-Pacific 20 20 20 23 24

Number of new hires※2

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  FY2011/12 FY2012/13 FY2013/14 FY2014/15 FY2015/16
Total 3,359 2,554 2,920 2,934 2,868
Japan Men 573 446 507 482 537
Women 495 581 522 363 395
Europe Men 663 307 503 389 286
Women 121 119
Americas Men 478 361 418 382 313
Women 128 111
Asia-Pacific Men 1,150 859 970 718 714
Women 351 393

1 Composition of employees: The figures cover Nomura Group on a consolidated basis. In FY2013/14 and prior years, some subsidiaries were not included in the scope of the calculations.

2 Number of new hires: In Asia-Pacific, certain subsidiaries were not covered in the data for FY2014/15. Those not covered included Capital Nomura Securities Public Company Limited (CNS) and Nomura Asset Management Taiwan Ltd.

Please refer to standards for calculation (http://www.nomuraholdings.com/csr/data/).

Composition of managers

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  FY2011/12 FY2012/13 FY2013/14 FY2014/15 FY2015/16
Total Men 7,299 7,024 6,913 7,095 7,165
Women 1,064 1,055 1,031 1,234 1,370
Ratio of women (%) 13 13 13 15 16
Japan Men 3,623 3,549 3,480 3,437 3,345
Women 205 219 218 236 270
Ratio of women (%) 5 6 6 6 7
Europe Men 1,693 1,557 1,507 1,479 1,503
Women 325 315 290 311 335
Ratio of women (%) 16 17 16 17 18
Americas Men 1,060 1,016 1,028 1,093 1,123
Women 243 234 234 250 276
Ratio of women (%) 19 19 19 19 20
Asia-Pacific Men 923 902 898 1,086 1,194
Women 291 287 289 437 489
Ratio of women (%) 24 24 24 29 29

Composition by employment contract (Japan)

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No. of employees
  FY2011/12 FY2012/13 FY2013/14 FY2014/15 FY2015/16
Full-time regular employment 15,145 15,004 15,062 15,973 16,083
Part-time regular employment 766 606 586 740 531

Use of childcare and family nursing care support plans (Nomura Securities)※1

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No. of employees
  FY2011/12 FY2012/13 FY2013/14 FY2014/15 FY2015/16
Pre- and post-natal leave 237 249 273 266 316
Childcare leave 367 392 414 459 494
Leave to care for sick or injured children 478 529 571 606 673
Childcare time 148 175 223 253 287
Assistance with daycare expenses 365 390 408 405 426
Family nursing care leave 6 11 10 7 5
Reduced working hour plan for family nursing care 0 2 3 1 3
Paid leave for family nursing care 33 43 48 55 65

Post-childcare leave reinstatement and retention rates (Nomura Securities)※1

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  FY2011/12 FY2012/13 FY2013/14 FY2014/15 FY2015/16
Reinstatement rate Men (%) 100 100 100 100 100
Women (%) 99 98 93 95 91
Retention rate Men (%) 100 50 100 100 75
Women (%) 98 98 98 95 96

Human rights training ※1

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    FY2011/12 FY2012/13 FY2013/14 FY2014/15 FY2015/16
Sessions No. of sessions 20 16 28 24 25
Lecture hours Hours 10,509 14,777 15,648 15,059 15,403
Participants No. of participants 9,823 14,129 15,220 14,643 14,871

Status of other personnel and labor-related issues※1

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  FY2011/12 FY2012/13 FY2013/14 FY2014/15 FY2015/16
Average length of employment
(Nomura Securities)
(Years)
Men 14.9 15.3 15.6 15.0 14.9
Women 11.8 11.9 12.8 12.7 13.0
Employee turnover rate (Japan) 6% 7% 6% 6% 6%
Number of seniors (aged 60 years and over) rehired (Japan) 763 727 719 714 534
Percentage of employees with disabilities (Nomura Securities) 2.00% 2.02% 2.09% 2.07% 2.04%
Average number of annual paid leave days used (Nomura Securities) 9.9 10.0 9.2 9.7 9.9
Percentage of employees with labor union memberships (Nomura Securities) 52.8% 53.0% 53.5% 52.5% 55.0%
Average annual salary ※2 10,660 9,990 11,187 11,932 11,770

1 Data cover Nomura Securities.

2 In Nomura Securities, there is no difference in job types by gender or region.

Our Environment

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  FY2011/12 FY2012/13 FY2013/14 FY2014/15 FY2015/16
GHG Emissions
Scope 1: Direct emissions※1
(t-CO2)
Japan 2,373 2,247 2,207 2,107 1,986
Europe 1,299 1,318 1,131 797 752
Americas 0 0 46 69 72
Asia-Pacific 76 76 143 143 169
Scope 2: Indirect emissions※1
(t-CO2)
Japan 34,214 38,988 42,300 40,965 39,065
Europe 21,629 16,842 17,334 14,164 12,822
Americas 12,208 11,672 10,143 13,486 11,975
Asia-Pacific 24,357 24,323 21,601 22,007 21,892
Scope 1, 2 Emissions per employee Japan 2.4 2.8 3.0 2.9 2.7
Europe 6.9 6.2 6.0 4.6 4.3
Americas 5.0 5.1 4.5 5.5 4.8
Asia-Pacific 5.0 5.4 4.9 4.3 4.2
Scope 3 Emissions from employee travel※2
(Air, rail, and automobile travel)(t-CO2)
Japan 18,505 17,919 18,729 20,823 22,013
Europe 9,446 9,728 9,253 8,127 7,651
Americas 6,060 5,124 5,561 4,349 4,966
Asia-Pacific※3 11,883 11,057 9,552 10,575 11,587
Energy Consumption
Direct energy consumption(Natural gas, etc.)※4
(MWh)
Japan 12,664 11,948 11,729 11,229 10,573
Europe 6,981 7,025 6,210 4,438 4,201
Americas 0 0 225 340 355
Asia-Pacific 272 800 608 611 732
Indirect energy consumption
(Purchased electric power)※4 (MWh)
Japan 74,648 74,293 74,117 72,780 70,520
Europe 50,091 38,679 41,164 30,836 30,133
Americas 16,194 16,104 15,896 22,148 21,882
Asia-Pacific 27,474 28,012 26,942 27,862 26,720
Including, Green electric purchase power※5 (MWh) 7,424 6,329 6,317 32,626 34,652
(Purchased cooling and heating power)
(MWh)
Japan 20,550 17,523 15,258 12,400 11,971
Europe 0 0 0 0 0
Americas 10,047 7,924 2,220 238 140
Asia-Pacific 2,352 1,907 1,731 1,694 1,617
Environmental Resource Efficiency
Water consumption※6 (Thousand m³) Japan 188 178 177 171 170
Europe 136 124 124 97 115
Americas 4 4 13 26 30
Asia-Pacific 33 45 45 48 36
Copy paper consumption※7 (Tons) 820 759 746 1,041 1,083
Amount of waste generated※8 (Tons) 1,223 1,904 2,659 2,281 2,540

The scope 1, 2, and 3 classifications follow The Greenhouse Gas Protocol (GHG Protocol):http://www.ghgprotocol.org/

Please refer to standards for calculation (http://www.nomuraholdings.com/csr/data/).
The coverage by region is as follows:
Japan: The Group companies located in Japan (http://www.nomuraholdings.com/company/group/)
Europe: Offices in London, Paris, Frankfurt, Zurich, Madrid, Milan, and Luxembourg
Americas: Offices in New York and Instinet offices
Asia-Pacific: Offices in Hong Kong, Singapore, India, Dalian, and Bangkok
However, data on air transportation in scope 3 are compiled based on corporate data

1 The Bangkok office was included in the scope for Asia from FY2014/2015

2 Data based on airline and long-distance railway travel in Japan and overseas purchased from specified travel agencies. Data for Japan, Europe, and the India, Hong Kong and Bangkok office components of Asia include emissions from automobiles in regular use.

3 Assurance-verified data for Asia totaled 10,275 t-CO2 in FY2015/16 (Two offices in Hong Kong and one office each in Singapore, India and Bangkok)

4 As a result of improvements in data collection precision, figures on direct energy consumption in Japan for FY2014/15 were revised

5 Data for FY2011/12 and FY2012/13 were comprised of Japan and the Frankfurt and Zurich offices for Europe. Additions to the scope for Europe were the Millan office from FY2013/14, the London office from FY2014/15, and the Luxembourg and Paris offices from FY2015/16.

6 Only the India office was included in the scope for Asia in FY2011/12.

7 Data for FY2011/12 and FY2013/14 were compiled based on paper purchased from specified suppliers by Nomura Securities for Japan, paper consumed by the London office for Europe, and paper consumed by the India and Hong Kong offices for Asia. From FY2014/15, the scope was expanded to include the Bangkok office for Asia, and from A4 paper to all copy paper purchased by Nomura Securities for Japan.

8 Data for FY2011/12 and FY2012/13 were compiled based on the Nihonbashi Head Office building and Dai-ni Edobashi Building in Tokyo, the Osaka Branch, and the Nagoya Branch for Japan, the London, Paris, Frankfurt, and Zurich offices for Europe, and the India office for Asia. Additions to the scope were the Urbannet Otemachi Building in Tokyo, the Kyoto Branch, and the Okayama Branch for Japan, and the Hong Kong office for Asia from FY2013/14, the Luxembourg office for Europe from FY2014/15, and the Nomura Asset Management Head Office building in Tokyo for Japan from FY2015/16

List of Calculation Standards

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  Definitions and Calculation Methods
Greenhouse Gas (GHG)
emissions (Scope 1 and Scope 2)
Definitions and methods pertaining to Japan follow laws related to the promotion of policies to deal with global warming. Those pertaining to countries overseas follow the methods established in the GHG Protocol, etc. Amounts of energy usage are calculated using the emissions factors for each type of energy. Please refer to the following for information on the sources of emissions factors.
Japan Emissions factors from "Implementation Ordinances for Global Warming Policies"
United
Kingdom
Emissions factors from "UK Government Conversion Factors for Company Reporting" (Fiscal 2015)
Europe
(Excluding U.K.)

Electricity: Emissions factors from "The Greenhouse Gas Protocol Initiative" and "GHG Emissions from Purchased Electricity 4.7 " (May 2015)

Other: Emissions factors from "The Greenhouse Gas Protocol Initiative" and "GHG Emissions from Stationary Combustion Ver. 4.1" (May 2015)

Americas

Electricity: Emissions factors from US EPA, "eGRID 2012 (created Oct 2015)

City gas: Emissions factors from "The Greenhouse Gas Protocol Initiative" and "GHG Emissions from Stationary Combustion Ver. 4.1" (May 2015)

Other: Emissions factors from US EPA, "Emission Factors for Greenhouse Gas Inventories" (Last Modified: 19 Nov. 2015)

Asia
(excluding Japan)

Electricity: Emissions factors from "The Greenhouse Gas Protocol Initiative" and "GHG Emissions from Purchased Electricity 4.7" (May 2015)

Water refrigeration: Emissions factors from US DOE, Voluntary Reporting of Greenhouse Gases, Appendix N

Other: Emissions factors from "The Greenhouse Gas Protocol Initiative" and "GHG Emissions from Stationary Combustion Ver. 4.1" (May 2015)

Greenhouse Gas (GHG)
emissions (Scope 3)
Definitions and methods pertaining to Japan follow the guidelines established by Japan's Ministry of the Environment (MOE). Those pertaining to countries overseas follow the GHG Protocol, etc. Amounts of energy usage are calculated using the emissions factors for each type of energy. Please refer to the following for information on the sources of emissions factors.
Japan

Railways and aircraft (Japan): Greenhouse gas emissions are calculated for activities where carbon offset is applicable according the Guidelines Ver. 2.0 issued in April 2011 by the MOE.

Aircraft (overseas): Emissions factors from "The Greenhouse Gas Protocol Initiative" and "GHG Emissions from Transport or Mobile Sources 2.6" (May 2015)

Automobiles: Calculated from emissions factors by type of vehicle provided by automobile manufacturers (grams/kilometer)

Europe

Railways, aircraft, and automobiles (U.K.): Emissions factors from "2015 Government GHG Conversion Factors for Company Reporting "(July 2015)

Aircraft and automobiles (outside U.K.): Emissions factors from "The Greenhouse Gas Protocol Initiative" and "GHG Emissions from Transport or Mobile Sources 2.6 " (May 2015)

Americas Emissions factors from "The Greenhouse Gas Protocol Initiative" and "GHG Emissions from Transport or Mobile Sources 2.6 " (May 2015)
Asia
(excluding Japan)
Emissions factors from "The Greenhouse Gas Protocol Initiative" and "GHG Emissions from Transport or Mobile Sources 2.6 " (May 2015)
Energy consumption
(Direct energy consumption)
Calculated in accordance with legal regulations pertaining to types of energy used (LNG, etc.) as defined in the Law Concerning the Rational Use of Energy (Japan) and the GHG Protocol (overseas)
Energy consumption
(Indirect energy consumption)

Calculated in accordance with legal stipulations related to energy usage (purchased electricity and heating/cooling use) as defined in the Law Concerning the Rational Use of Energy (Japan) and the GHG Protocol (overseas)

  • Notes:
  • 1 Electricity generated using natural energy, including solar power, wind power, hydropower

  • 2 The environmental value added of electricity generated from natural sources obtained under "Green Power Certification" as certified by third-party certificate issuers

Water consumption Compiled from amount used recorded on invoices from water suppliers
Copy paper consumption Compiled from the volume of copy paper used annually
Amount of waste generated, Recycling ratio Compiled from amounts shown on waste management forms and/or on invoices from suppliers, based on laws related to waste disposal
Participation in education and training Calculated from education and training system data
Composition of employees
(Male/female ratio)

Number of employees: The number of employees as of March 31, 2016 was compiled from the personnel data system.

Percentage (%) of males/females: Percentage of male employees and female employees calculated based on the number of male and female employees according to the personnel data system

Ratio of employees by region Calculation based on data cited above in "Composition of employees" on the number of employees by region as of March 31, 2016
Number of new hires The number of newly employed persons during the period from April 1, 2015 to March 31, 2016 compiled from data in the outside personnel data system and the (internal) personnel data system
Composition of managers Number of male/female employees: Calculated from the personnel data system as of March 31, 2016 and compiled according to the Nomura Group job definitions and the corporate titles held by personnel
Participants and materials in financial and economics education

Teaching material for elementary schools: The total volume of learning materials donated to elementary schools during the period from April 1, 2015 to March 31, 2016

Teaching material for junior high schools: The total volume of learning materials donated to junior high schools during the period from April 1, 2015 to March 31, 2016

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