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CSR communication

Nomura Group believes internal and external communications are the key to promoting CSR activities effectively. The self-motivated actions of group companies and departments are also essential because they are directly and indirectly related with various stakeholders of CSR.

To keep CSR momentum high across the group we communicate consistently, disseminating information, conducting educational training and raising employees' awareness. We focus on informing external stakeholders by disclosing financial, CSR and other data, conducting seminars and symposia, and assisting educational institutions. At the same time we reflect the needs of society in our operations by engaging with all our stakeholders in making decisions about business and social contribution initiatives.

CSR disclosure   Building employee awareness
Corporate citizenship (CC) website CSR broadcasts for employees
CSR study meetings at branch offices Conference with Nobel peace prize laureate

CSR disclosure

 

We have traditionally used our annual CSR report to present our economic, social and environmental efforts and seek stakeholder approval. We therefore want to continue to enhance disclosure as appropriate, providing environmental, social and governance information through the CSR report and via our website.

Building employee awareness

 

It is important for all Nomura Group employees to understand their corporate social responsibilities and deepen their awareness of Group CSR activities and processes. As well as disseminating information through our intranet, website, and our internal CSR broadcasts, we held lectures and CSR seminars for employees around the globe in fiscal 2008. More than 2,500 attended the lectures, which explained Nomura's founding principles, history, and social mission in simple terms.

Lectures for employees in Powai, India

 

In February 2009 Koichi Ikegami, senior communications officer of Nomura Holdings' corporate citizenship department, gave a lecture to employees of Nomura Services India, an IT service unit of Lehman Brothers. There were seven of these 90-minute sessions over two days for more than 900 employees. Koichi Ikegami has held hundreds of similar lectures for diverse stakeholders. As well as explaining Nomura's founding principles he described the group's unique position during constantly changing economic climates. He deepened participants' understanding and interest by also outlining the group's position and plans since our acquisition of parts of Lehman Brothers' operations in Asia-Pacific, Europe and the Middle East.

Employee seminars

table:Employee seminars
Date Location Number of participants
October 13, 2008 London 50
February 17, 2009 Powai 900
June 29, 2009 Powai 700
July 1, 2009 Singapore 300
July 2, 2009 Hong Kong 200
July 3, 2009 Hong Kong, Seoul, Shanghai, Sydney, and Taipei 375

CSR seminar for employees in Hong Kong

Nomura International (Hong Kong) LIMITED held an employee CSR seminar in February 2009. As well as discussing how Nomura contributes to society through its core business, the seminar explored the importance of employees, the environment and education, explaining the group's initiatives in each area. The seminar highlighted CSR efforts including contributions from staff in Hong Kong.
Many employees attended the seminar after which they gathered informally to discuss internal communications and CSR.

Corporate citizenship (CC) website

 

All Group employees can access the CC website through our intranet. The site updates CSR news every week, introduces group CSR initiatives and posts basic information on CSR.

CSR broadcasts for employees

   

On releasing our annual CSR report, we broadcast an internal program to share the contents of that publication. In fiscal 2008, we presented a management message and special feature. We also produced and broadcast a cartoon called the CSR report in Action to show how employees can involve themselves in CSR efforts.

From the In-house CSR program

 

CSR study meetings at branch offices

Corporate citizenship department staff hold study meetings for branch office employees to convey the basics and importance of CSR.

Conference with Nobel peace prize laureate

 

Nippon Keidanren arranged a conference in March 2009 with Muhammad Yunus, a Nobel peace prize laureate and founder of Grameen Bank *. The MC was Nobuyuki Koga, chairman of Nomura Securities co., Ltd. and co-chair of Keidanren's Committee on Corporate Philanthropy.
The gathering focused on the role of social businesses in resolving poverty amid the global economic crisis. Mr. Yunus traced the origins of microcredit in his native Bangladesh and outlined initiatives that have started in New York and other large cities in developed nations. Grameen Bank has developed diverse housing, education, medical and other support services for the poor. It has also launched numerous affiliated enterprises, supports local industries, and is promoting the use of cell phones, the Internet, and renewable energy.
Mr. Yunus emphasized that, "Enterprises are multifaceted. They must naturally pursue profits. But they also need to help resolve social issues through business, and that will change the world. Big companies ought to use their technical, capital, and human resources to solve problems that are beyond the reach of governments."

* Grameen Bank was established in 1983. It created a microcredit system to extend collateral-free loans to the poor, who otherwise could not get bank funding. As of 2008, Grameen Bank had 2,539 branches, which lent through 83,566 villages. Women accounted for 97% of its 7.67 million borrowers.

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