Identification of Material CSR Issues in Nomura Group

We sorted out the Group's issues based on analyses for external elements, including the GRI Guidelines (Version 4), criteria for information disclosure on sustainability such as those of the Sustainability Accounting Standard Board (SASB), Japan's Stewardship Code, and also based on analysis for internal elements such as the Code of Ethics of Nomura Group, and our fundamental approach to CSR. Then, we assessed materiality of the selected issues with two criteria: "stakeholders' materiality" and "the Group's materiality." We comparatively scored each issue based on evaluation of SRI (socially responsible investing) institutions in Japan and overseas to figure out stakeholders' materiality. To figure out the Group's materiality, we prioritized issues based on the Group's Basic Management Policy and the Code of Ethics of Nomura Group as well as based on hearings conducted across internal departments. We formed a "materiality matrix" regarding issues figured out and identified issues that were of high importance to both stakeholders and the Group as the material CSR issues.

Material CSR Issues

Categories Issues
Corporate governance Strengthening corporate governance
CSR management
Compliance Legal compliance and reporting of violations
Fair financial business practices
Preventing bribery
Preventing money laundering
Risk management Enhancing and strengthening risk management systems
Ensuring financial soundness and transparency
Business resilience
Social and environmental risk management
Contributing to sound and sustainable capital markets Offering high-quality financial services
Products and services responding to environmental and social issues
Customer protection and information security
Improving financial literacy
Nurturing human resources with a respect for diversity Nurturing human resources
Diversity and inclusion
Employee-friendly work environment
Respecting human rights
Our community: Dialogue with stakeholders Global CSR initiatives
Communication with stakeholders
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Feedback to CSR