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CSR Processes & Approach | Processes & Approach

Japanese
Processes & Approach   Materiality (Incorporation into Management)

Nomura Group's CSR - Growing with Society

"Nomura's mission is to enrich the nation through the securities business. This is something we must absolutely see through." True to our founder Tokushichi Nomura II's words, Nomura Group remains committed to achieving sustainable growth by delivering superior services and solutions to meet all investment needs. This is Nomura Group's social responsibility.
To fulfill this social responsibility, it is not enough to respond to ever-changing social circumstances. We will go a step further. Our executives and employees will work to meet our customers and stakeholders, to spend enough time listening to what they have to say, grasp the message and translate that into an engine of new growth.
Over the last year, Nomura Group has approached CSR activities from two aspects: encouraging communication and reflecting the voices of our customers in our management and operational processes. We think that our earnest and sincere initiatives will enable us to earn the trust of a broader sector of society.

In fiscal 2007, we focused on promoting internal communication. We formulated Principles of Conduct following our Mission Statement, to share the directional objectives of the Group. In formulating the Principles of Conduct, we conducted a staff survey and promoted two-way communication between management and employees through the company intranet and town hall meetings. Our employees are encouraged to build trusting relationships with all stakeholders through open communication at their initiative.

Nomura Group's CSR Processes

In fiscal 2007, we worked to identify our strengths as well as challenges we face, and highlighted priority business areas by assessing our activities from two perspectives: their importance in terms of 'achieving sustainable development of society' and 'ensuring sustainable growth of Nomura Group.' We will establish PDCA (Plan-Do-Check-Action) cycles and continue to substantiate them from these two viewpoints by incorporating the priorities, while our business divisions and Group companies incorporate them in all areas of management.

'Basic & Dynamic' activities aim to improve the social acceptance of Nomura Group and financial markets in general. In 2000, Nomura Group's executives and employees ensure the basic tenets that Nomura Group and the financial industry are trusted and able to serve a broad range of potential customers.

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