Relationship with Stakeholders | Relationship with Customers
Nomura Group is committed to engaging in business in a manner that meets the needs of our clients, and strives to be recognized as an asset to society by satisfying the expectations of a broad spectrum of customers.
Implementing customer-oriented management
 |
|
Proactive handling of customers by branch offices, departments and employees embracing our principle of "putting the customer first".
|
Provision of Information (Eliminating information asymmetry)
 |
|
Making sure customers fully understand the benefits and risks of our products by eliminating information asymmetry.
|
Responding to market and customer diversity
 |
|
Responding appropriately to needs associated with customer attributes and regional and social characteristics.
|
