Relationship with Customers | Responding to market and customer diversity

The Tsurumi Branch Office

As the shift from savings to investment continues, Nomura Securities Co., Ltd. is establishing new types of branches which are not held back by conventional concepts. Opened on April 27, 2007, our Kamakura Branch Office (Yokohama, Kanagawa Prefecture) joined up with St-Marc Cafe, a popular coffee shop chain in Japan. The cafe is equipped with Bloomberg terminals inviting customers to freely browse through investment information over a cup of coffee. Moreover, by placing large tables equipped with touch screen panel monitors in a shared area, we invite people to enjoy learning about investment trends and how investing works. We will design a similar type of space in our Tsurumi Branch Office and continue experimenting with other new ideas.

The Hamadayama
Branch Office

As an unprecedented initiative among financial institutions, Nomura Securities Co., Ltd. has opened a branch office in a medical services mall in a residential district. Located in a "clinic mall" in Suginami City, Tokyo, our Hamadayama Branch Office aims to build a new type of relationship with the local community in which visitors to the medical services mall or those living nearby can stop by the branch at any time.

Seminar for Women

We are working to create opportunities for women who want to learn about asset management and would like to start investing but are uncomfortable participating in seminars or consulting a specialist before getting some background. Nomura Group is developing initiatives that meet the needs of a broad range of women, such as offering lifestyle-based seminars for women led by female instructors, courses for women busy with their careers but seeking to gain real financial knowledge, and courses for the many women who are responsible for managing their household finances.

Eliminated steps at entrances of Toyonaka Branch Office

Nomura Securities Co., Ltd. strives to make all of our facilities barrier-free so that everyone, including elderly and disabled persons, can visit our offices and benefit from the wide variety of services we offer.