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Corporate Governance | Compliance

Compliance is a top management priority for the Nomura Group, and the Nomura Group Code of Ethics represents our fundamental policy on compliance.

Code of Ethics and Compliance

Nomura Group established a Code of Ethics in March 2004 that covers all of its executives and employees around the world. Every year each of our executives and employees must renew their pledge to abide by the Code of Ethics. Employees with divisions at an operational level that often come into contact with corporate-related information and confidential information are required to sign a confidentiality pledge twice each year.

Our personnel management also places emphasis on compliance awareness and professional ethics. At the time of hiring, the compliance awareness of all prospective employees, regardless if they are new graduates or midcareer hires, is carefully scrutinized. Professional ethics and compliance is an important indicator for personal evaluations for performance assessments or job transfers after joining the company. Our executives and employees always set their challenges related to professional ethics and compliance as part of the issues they plan to address determined at the outset of each fiscal year. If problems are found, the assessor provides proper guidance and reflects evaluation results in their pay scale.

You may report to us your concerns regarding our accounting, internal accounting controls or auditing matters via feedback.

Compliance Framework

We work to eliminate behavior that could result in legal or regulatory violations. Should such suspicions arise, corporate structures and systems have been put into place to effectively handle them, including the prompt delivery of all related information without exception to management.

Specifically, we have appointed a Group Compliance Head to oversee compliance for the group as a whole along with a Group Compliance Department that provides support. A Wholesale Compliance Head has also been designated to strengthen our internal controls due to international business expansion.

Compliance Officers are also assigned to each group company, including overseas offices, to develop and maintain their respective compliance structures and report on compliance-related issues under the direction of the Head of Group Compliance.

Compliance framework

Compliance framework

Nomura Securities' Compliance Structure

In addition to group-wide initiatives, Nomura Securities has also established a Compliance Program as a detailed action plan and put into place a compliance framework based on this program.

A Compliance Committee chaired by the President oversees company-wide initiatives and is in charge of establishing and deliberating on important issues related to internal controls. In addition, the company has assigned an Internal Administration Supervisor to monitor compliance issues and set up the Compliance Division.

The Compliance Division strengthens and improves legal and regulatory compliance as well as the internal controls system by formulating internal rules and disseminating them throughout the company. It also monitors the status of compliance with respect to these rules at each department and branch office. Should any problems arise, the division takes remedial action such as increasing awareness of the rules or revising them as needed.

Nomura Securities' Primary Initiatives

  • Protocols for preventing money laundering, including the identification and reporting of suspicious transactions
  • Protocols for eliminating all transactions associated with criminal or unethical organizations or activities in violation of applicable laws, such as not allowing organized crime groups to participate in trading with Nomura Securities
  • Managing conflicts of interest and insider information from a global perspective by concentrating information in the Group Compliance Department

Compliance Hotline

Employees in Japan who have become aware of potential legal or regulatory violations are able to directly report their concerns to staff designated by Nomura Holdings through the Compliance Hotline.

Information can be provided anonymously, and employees have been informed that systems are in place to ensure that individuals who give their name when reporting violations will not suffer any negative consequences.

Compliance Training

We conduct comprehensive compliance training for all executive officers and employees on topics such as the prevention of money laundering and insider trading, firewall regulations, and guidelines for managing customer information.

Examples of Nomura Securities' Initiatives

  • Training for operating officers, internal controls officers, and employees of internal controls departments, as well as quality improvement training for securities sales representatives
  • Training for branch managers, general administration managers, new employees, newly appointed managers and others, aimed at increasing knowledge and deepening the understanding of compliance
  • Supplementary compliance education and drills during various training sessions and meetings
  • Training for Compliance Officers
  • Monthly Compliance Hour at branch offices and departments

Fair Business Practices

Nomura Securities seeks to enhance the quality of financial products offered to customers through the following initiatives under the Guidelines for Financial Instruments Business Supervision.

Examples of Nomura Securities' Initiatives

  • Appointing officers to oversee internal controls, compliance, etc. and developing systems to ensure compliance and the appropriateness of operations
  • Thoroughly screening account openings and conducting proper examination when underwriting securities
  • Carefully reviewing product details and taking action to provide accurate and comprehensive information
  • Conducting sales and solicitation activities in compliance with the Financial Instruments and Exchange Act and laws and regulations governing each operation with an overall understanding of the customer's knowledge of financial instruments and financial conditions
  • Ensuring thorough compliance with laws, regulations and internal rules through compliance training

Restoring Trust and Credibility

On March 21, May 29 and June 8 of this year, the Securities and Exchange Surveillance Commission recommended orders for administrative monetary penalties against certain entities for insider trading. On findings that these entities had received inside information from Nomura employees, an Investigation Committee of external attorneys commissioned by Nomura has conducted an extensive investigation to identify the facts and analyze the causes of these incidents. On June 29, we released a report from the Investigation Committee on problems found in the management system for corporate-related information and institutional investor sales at Nomura Securities as well as on preventative measures. We also announced improvement measures at this time. On July 26, we released an additional internal report based on the findings of the Investigation Committee and in conjunction with a report on the implementation status of the improvement measures.

On August 8, Nomura Securities submitted a report on the following business improvement measures as well as progress it has made to Japan's Financial Services Agency in accordance with the business improvement order issued on August 3.

We established an Improvement Measures Implementation Committee to monitor the implementation of improvement measures. The committee reports directly to the President of Nomura Securities, Koji Nagai, and includes the company's Internal Control Supervisory Manager, Shoichi Nagamatsu, as well as relevant executive officers and department heads.

Going forward, we will continue to further enhance our internal controls by continually conducting self-led inspections and investigations while working to prevent similar incidents and regain the trust of the capital markets by thoroughly implementing improvement measures.

Outline of Improvement Measures

  1. Enhancement of the control system for Corporate-related Information
    • The newly established "Equity Administration Department" shall monitor call recordings, use of e-mails and online chats, and use of entertainment expenses by the employees in the departments in charge of institutional equity sales.
    • It shall be the responsibility of the Equity Administration Department to prepare for public offerings, thereby not allowing salespeople to interfere with such matters. This process shall prevent Corporate-related Information from being inferred by the salespeople.
    • The employees in the departments in charge of institutional equity sales shall be provided with mobile phones with a recording function, and the use of such mobile phones shall be required. The use of private mobile phones for business purposes shall be prohibited. The retention period for call recordings (both the office phones and the mobile phones) for the departments in charge of institutional equity sales shall be two years.
    • The employees in the departments in charge of institutional equity sales shall be prohibited from making any inquiries regarding Corporate-related Information to analysts or to private-side departments* such as the Syndicate Department.
    • Inadvertent dissemination of information that may suggest Corporate-related Information shall be prevented by limiting the users of chat functionalities to those approved by the Equity Administration Department and by restricting what could be communicated in online chats.
    • The transfer of information that is clearly recognizable as Corporate-related Information as well as any information that may suggest Corporate-related Information shall be prohibited by internal rules.
    • "Private-side departments" means those divisions at an operational level that have a high likelihood of contact with corporate-related Information
  2. Improvement of personnel management system
    • In performance appraisals, "Business Ethics/Compliance" shall be emphasized as an important assessment criterion to be ranked equal to "Achievement and Result" and "Potentiality."
    • In reviewing our compensation scheme, (1) the qualitative assessment of business ethics shall be given more weight in the promotion criteria, (2) the year-end assessment/compensation (bonus) shall reflect the qualitative assessment, and (3) guidelines concerning the reduction or clawback of deferred compensations on the ground of receiving a disciplinary action in connection with a breach of compliance rules and policies shall be prepared.
    • The category of employees for whom the passing of the Japan Securities Dealers Association's "Internal Administration Supervisor Qualification Examination" is a prerequisite for promotion to the manager grade level shall be expanded.
    • Compliance and ethical values shall be emphasized in the firm's recruitment process. In conducting aptitude checks, further emphasis shall be placed on "White-collar crime" and "Leakage of information" among wrong-doing tendencies and in conducting interviews, the interviewee's compliance awareness shall be evaluated.
  3. Imbuing of business ethics
    • All officers and employees shall be required to attend a mandatory group training session on business ethics once a year. In addition to the annual training session, the employees in charge of institutional equity sales shall be required to attend a semi-annual training session on business ethics. Through these training sessions, each employee shall be made fully aware that any breach of laws and regulations would result in severe disciplinary action and that a history of disciplinary action would affect future performance appraisals and/or promotion decisions.
    • The employees of the departments in charge of institutional equity sales shall submit semi-annually a declaration of compliance relating to such topics as information control and the prohibition against insider trading.
    • All employees shall be reminded that, in the event that one notes any questionable matter suggesting a lack of compliance, he/she should actively report it to the Compliance Hotline.
    • By drawing up guidelines prescribing the use of entertainment expenses, restrictions shall be imposed on certain entertainment and gifts, and excessive concentration on particular clients shall be prohibited. The expense auditing by the Inspection & Examination Department shall also be reinforced. Inappropriate use of entertainment expenses shall be subject to severe disciplinary action.
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