Corporate Governance | Crisis Management Structure

Individual Nomura Group companies have had disaster and system failure response strategies in place for some time. Following the terrorist attacks in the United States on September 11, 2001, the group's response plans for all potential crises have been reworked. In April 2005 Nomura Group established the Nomura Group Crisis Management Committee, which set about addressing issues of crisis management for Nomura Group as a whole.
In addition to the Nomura Group Crisis Management Policy, which is the basic policy for responding to likely crisis scenarios that would cause major disruption to our business, we have also set the Nomura Group Crisis Management Committee the task of reviewing plans of action. One specific measure has been the creation of an employee safety confirmation system, which in any emergency situation (following a natural disaster, for example) will enable the Crisis Management Committee to confirm the safety of all Nomura Group employees as well as their family members. In addition, ongoing endeavors are also being made to foster awareness of crisis management through education and practice drills.

Nomura Group Crisis Management Committee

The Crisis Management Committee is chaired by an executive officer nominated by the President & CEO, and is comprised of crisis management officers of each Group company. Outside of emergencies the Committee functions as the governance entity for both crisis management and business continuity management, and during an emergency it will work to resolve the crisis by creating a task force and closely coordinating a response with the department affected and other supporting departments.

Nomura Group's Basic Policies for Crisis Management

From an awareness that crisis management is vital and necessary to Nomura Group's sustainable growth, when not dealing with a specific crisis all Group companies implement strategies to prevent crises before they occur. The basic policy in the face of a crisis is to take appropriate action quickly and establish a clear line of command.

BCP (Business Continuity Plan)

Within Nomura Group, individual Group companies such as Nomura Securities Co., Ltd. have already drawn up Business Continuity Plans (BCP), and both backup offices and backup data centers have been established to ensure the minimum necessary level of business continuity should a disaster strike. We are also working to formulate a BCP for Nomura Group as a whole.

Emergency contact systems

Group companies in Japan have instituted systems to ensure employee safety and an emergency contact network that a Group command center will oversees. There is also a Group contact system.

Crisis drills

Drills are essential to maintain and improve crisis management routines and business continuity.

Nomura Group companies use various drills to identify shortcomings and refine their plans.