Nomura has drawn up the Nomura Group Crisis Management Policy to minimize the impact of natural disasters, fires, and other crises, both in Japan and overseas, and to ensure operations return to normal as quickly as possible following such incidents. In addition, the Nomura Group Crisis Management Committee is responsible for Group-wide crisis management plans and action programs.
One specific measure has been the creation of an employee safety confirmation system, which in any emergency situation (following a natural disaster, for example) will enable the Crisis Management Committee to confirm the safety of all Nomura Group employees as well as their family members. In addition, ongoing endeavors are also being made to foster awareness of crisis management through education and practice drills.
The Crisis Management Committee is chaired by an executive officer nominated by the Group CEO, and is comprised of crisis management officers of each Group company. Outside of emergencies the Committee functions as the governance entity for both crisis management and business continuity management, and during an emergency it will work to resolve the crisis by creating a task force and closely coordinating a response with the department affected and other supporting departments.
From an awareness that crisis management is vital and necessary to Nomura Group's sustainable growth, when not dealing with a specific crisis all Group companies implement strategies to prevent crises before they occur. The basic policy in the face of a crisis is to take appropriate action quickly and establish a clear line of command.
Nomura Securities Co., Ltd. and other group companies have already drawn up Business Continuity Plans (BCPs), and both backup offices and backup data centers have been established to ensure the minimum necessary level of business continuity should a disaster strike. In addition, the Nomura group's BCP is now under development in preparation for a major earthquake that could strike Tokyo, or the potential outbreak of a new strain of influenza.
Group companies in Japan have instituted systems to ensure employee safety and an emergency contact network that a group command center will oversee. There is also a group contact system.
Drills are essential to maintain and improve crisis management routines and business continuity.
Nomura Group companies use various drills to identify shortcomings and refine their plans.
We have been stepping up our preparedness for major disasters following the lessons learned from the earthquake and tsunami disaster that struck Japan in March 2011. In FY 2011/12, we focused efforts on the following initiatives.
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