Our Approach

We recognize CSR is not only an effective risk management tool, but is also a way to identify opportunities for our business. Through our involvement, we also aim to contribute to developing a sustainable society. We have been taking steps to strategically analyze the impact of the group's business processes on the environment, community and society as part of our management decision-making.

The core role of any financial institution is to contribute to the sustainable development of the economy and society by promoting sound capital markets through providing its products and services. In March 2010, we established "For Future Generations," which represents our goal across the entire Nomura Group to support the next generation. We engage in our business and community affairs activities in line with this goal.

To this end, we engage in a variety of activities focused on the following commitments as a global corporate citizen:

Strategy

table:Strategy

Key issues		Goals
Responsible Business	Corporate Governance	Enhance medium to long-term corporate value by ensuring timely decision-making and strong oversight of management using a diverse group of directors
	Compliance	Identify and appropriately address compliance risks that are highly relevant to our business
	Risk Management	In addition to market and credit risk management, identify and appropriately address the indirect impact of our business on the environment and society
	CSR Management	Take steps to strategically analyze the group's impact on the environment and society as part of our management decision-making, social contribution activities, and business processes
	Client Focused	Maintain client trust to create added value
Business for Sustainability		Actively engage in businesses that contribute to addressing social and environmental challenges
Citizenship	Community Investment	Promote community affairs activities that meet the needs of sustainable development in each community
	Diversity & Inclusion	Promote global initiatives on personnel development as well as diversity and inclusion
	Environmental Footprint	Identify the environmental impact of our operations and pursue initiatives for reducing such impact

CSR Activities Promotion Framework

The CSR Committee is the management level decision-making entity for corporate social responsibility. Chaired by the Group CEO, the committee comprises of six executive officers and one audit mission director as of September 2012. The Corporate Citizenship Department serves as its secretariat and spearheads inclusive and effective CSR activities. The Corporate Citizenship Department also works closely with the business divisions globally to ensure a consistent and proactive approach to their community affairs activities in line with the needs of the local community as well as their operations.

Organizational structure

Communication with Stakeholders

We believe internal and external communications are important mechanisms to showcase our business and community activities to ensure we are addressing the expectations of our external stakeholders.

We strive to raise awareness and educate our employees on corporate social responsibilities through messages and information on CSR provided by senior management through our intranet system. This is based on our belief that it is essential for employees, who engage with various stakeholders, to take the lead role in implementing CSR activities.

Our communications with external stakeholders take the form of information dissemination via reports and our website, in addition we undertake stakeholder dialog sessions and interactive communication via social media, such as our official Twitter account and Facebook pages.

The Nomura Group and its Stakeholders

Clients
Our clients include individual investors, institutional investors, and private and public-sector organizations which participate in the capital markets and with whom we do business. We generate value for clients by delivering world-class products in response to their needs.

Shareholders and Investors
Individual shareholders, institutional investors, and creditors provide the group with operating capital. We generate value for shareholders and investors by ensuring the proper and timely disclosure of corporate information and generating returns by pursuing sustainable business growth.

Employees
Our employees work in offices around the world and add value to the Nomura group. We create working environments that optimize the potential of this diverse workforce, and opportunities for personal development, while providing appropriate remuneration for their services.

Communities and Society
We conduct business as a member of the community and of society as a whole. We understand social needs through dialogue with NGOs, NPOs, government agencies and the local communities where we operate. In addition, we contribute to sustainable development through such activities that address social challenges and public-interest policies.

Environment
Our operations directly and indirectly impact the global environment. In addition to reducing the direct environmental impact caused by our consumption of resources and energy, we help protect the global environment by considering the indirect impacts of our finance business and participating in projects that address environmental issues.